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About Us:

Giraffe Cleaning Company are a leading construction cleaning company providing builders' cleans, sparkle cleans, welfare cleaning, and specialist cleaning services across construction sites and new-build developments. Due to continued growth, we are looking for an organised and proactive Operations Support to join our team and support the efficient delivery of our cleaning operations.

Overview:
We are looking for a proactive and driven Operations Support who is eager to go above and beyond the basics and play a key role in our daily operations. This is an excellent opportunity for someone who thrives on variety, enjoys taking ownership, and wants to grow.

You’ll be joining a supportive team where initiative is valued, development is encouraged, and no two days are the same.

The Role:

The Operations Support will play a key role in supporting the day-to-day management of construction cleaning projects. Working closely with the Cleaning Manager, Site Supervisors, clients, and cleaning teams, you will help coordinate labour, schedules, compliance requirements, and project delivery to ensure high standards of service.

Key Responsibilities:

Support the planning and scheduling of construction cleaning projects.
Approximately 60% site-based travel and 40% office-based. This role involves regular visits to client/project sites, with the remainder of time spent in the office supporting planning, reporting, and coordination activities.
Candidates should be comfortable working independently on the road and collaborating with colleagues in the office.
Requires a high degree of flexibility to ensure the effectiveness of the company business.
Coordinate cleaning operatives and site supervisors across multiple sites.
Monitor stock & equipment. PAT Testing etc.
Assist with recruitment & onboarding.
Ensure site documentation, Tool box talks, and compliance paperwork are up to date.
Monitor project progress and provide operational updates to management.
Maintain company systems and databases with accurate information.
Offer support to the cleaning manager, site supervisors and team members
Conduct operational support visits.

Requirements:
Essential:

Previous experience in an operations support within the construction industry or similar.
Strong organisational and multitasking abilities.
Excellent communication and customer service skills.
Ability to work under pressure and manage changing priorities.
High level of attention to detail.
Possess a full UK driving licence with no more than 3 points and the right to work in the UK.

Desirable:

Experience within construction, (CSCS card preferable or willing to obtain one) cleaning services, or a relate industry.
Knowledge of construction site procedures and health & safety requirements.
Experience scheduling mobile workforces or managing labour allocation.
Understanding of RAMS, site inductions, and compliance documentation.

What We Offer:

Competitive salary of £30,000 – £35,000 with company pension
4.5 weeks holiday + 8 bank holidays (5 weeks after 1 year)
Ongoing training and development opportunities
Use of a company vehicle
This is a 37.5 hour 5 day working week but could be a 30 hour 4 day week for the right candidate

How to Apply:

Please send your CV and a short covering letter outlining your experience and suitability for the role

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Apply for Operations Support at Giraffe Cleaning Company